Reverting to your previous master password causes your LastPass vault to be restored exactly the way it was since the last master password change. This may result in the loss of any new items updated/added since the change.
Troubleshooting: Before proceeding with the following recovery options, be sure you have temporarily disabled pop-up blockers; otherwise, you must allow pop-ups from the LastPass website when prompted in your web browser toolbar.
Remember: To revert your master password, you must have logged in to the LastPass browser extension at least once since your account was created.
Example:
Suppose you changed your master password on April 1, 2026, but later you forgot your new master password and need to revert back to the April 1 master password. If you do this, any changes you made to your vault since April 1, 2026 are lost; your vault is restored to exactly how it looked on April 1, 2026 right before the master password change.
Considerations for recovery of LastPass Business and LastPass Teams accounts
If you have a LastPass Business or a LastPass Teams account, before performing any account recovery steps, consider contacting your company's LastPass admin for assistance:
You may receive support faster from your LastPass admin
Your LastPass admin may be able to reset your master password for you.
Your company may have policies enforced that prevent you from performing account recovery
If your LastPass admin has enabled the "Prohibit account recovery" policy, it means you are unable to log in to LastPass without a master password, and therefore you will be unable to perform any type of account recovery. In this situation, only your LastPass admin can provide assistance. Either by resetting your master password for you or by temporarily removing you from the policy so that you can use account recovery options.
Recover your account
Revert to the master password you previously set for your account.
Important: You can revert to your previous master password only if the change had taken place within the last 30 days.
- Navigate to
https://lastpass.com/revert.php
.
- Enter your email address, then select Send Email.
- If you have set up a security email address, check the inbox for that email address.
- If you did not set up a security email address, check the inbox for your account email address (that you used to log in to LastPass).
- Click the link within the email from LastPass (valid for up to two hours).
Result: A new web browser window or tab opens that indicates the date of your last master password change.
- To proceed, click the link to revert to your previous master password. If prompted again, select OK.
Result: A confirmation message states that your most recent master password change has been reverted.
Results: You have reverted to your previous master password, and can log in to LastPass using it.
What to do next:
Strongly recommended on trusted devices
Create new secure secrets for automatic account recovery (in case your master password is ever forgotten) by doing the following:
- Log out of LastPass on every trusted computer and/or mobile device where you have installed LastPass and accessed your LastPass vault. You can check your active sessions for all devices.
- Log back in with your new master password.
Recommended on public or untrusted devices
Clear the browser cache on all web browsers where you accessed LastPass. This will clear the recovery one-time password that was created from accessing the LastPass website.
If you use one-time passwords
Generate new one-time passwords because all OTPs you generated previously are now invalidated and no longer listed due to your vault being re-encrypted during your master password change.
About contacting LastPass Support
If you are unable to recover your account to log in to LastPass and still need assistance, select Request help logging in within this section to reach LastPass Support.
Request help logging in
Important: Use the Request help logging in option only if you are unable to log in to LastPass to submit a support case. Otherwise, use the Contact Support option at the bottom of the page.
