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What would happen if we removed a user on our Entra ID directory?
This is a general question: if we remove a user from our Entra ID provisioning group for LastPass, will that user be deactivated, removed, or deleted from our business account?
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Notice any issues in the new Community?
We've got a lot of new features in the new LastPass Community! You will now be able to customize your profile, set notification preferences for threads you've participated in, checkout live and recorded trainings, and follow influential participants. These tools will help personalize your experience and create greater…
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Start your journey in the new Community!
Welcome to the new LastPass Community Forum! Here's the quick-start guide to familiarize yourself with some new LastPass Community features: If you're not already logged in, click Sign In at the upper-right corner of the Community home page. This will grant you access to customize your profile and create new content.…
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Verification emails not arriving
Hi, Yesterday I had an error with LastPass. I use Chrome, so I fixed it in my extensions, but after entering my password, I get a message telling me to check my email. I checked, and nothing arrived. This happened several times until my account was 'Temporarily Locked'. I've asked for help through official channels, but…
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Unable to revoke a shared item
I have 4 items that I have shared with a person that has had to reset their lastpass account (start from scratch). They no longer appear in that person's list of items that others shared with them so I have tried to revoke the share but I can't. In the Sharing Center it looks like they get deleted but when I come back to…
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re "Someone just used your master password to try to log in to your account from a device or location we didn't recognize"
I travel interstate several times a year. Each time I log in to LastPass away from home I get the email "Someone just used your master password to try to log in to your account from a device or location we didn't recognize" – fair enough. But LastPass seems to record the new location as my "new home"; so when I return home…
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Getting sharing to work again
I am using LastPass desktop app. I shared webmail email login with 3 people which worked. I then changed password. I reshared password and reshared it with one person and it was not working now for that person. I deleted all 3 people and then reshared it with one of them, but it is not working. I attached message that says…
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I'm not receiving verification SMS messages on my phone. I want to activate multi-factor authentication. I've already set up the authentication, and in step two, it asks me to add my phone number to receive the message. I never receive the message. T
I'm not receiving verification messages (SMS) on my phone. I want to activate multi-factor authentication. I've already set up the authentication, and in step two, it asks me to add my phone number to receive the message. I never receive the message. The country code is +52. I've tried switching to my secondary phone…
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Cannot save some records, and cannot view some records
I am using Chrome. I have updated to 4.152.3. I have removed Lastpass extension, added it back, restarted Chrome, deleted Chrome cache, no luck. Some records will not open for editing, I get the "Error getting item" message. Some cannot be saved after editing . Other records work fine. Chrome is updated also. I can open…
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Remove folders without deleting passwords in them?
I want to remove all of my folders, and move all of my saved passwords to "(None)" (no folder). Now that I have a lot of saved passwords I've found folders more nuisance than help. I search by name; trying to guess which folder/category I used just wastes time. I tested deleting a folder with just a few saved passwords and…