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How do I opt-out of trackers on my mobile device?
You can disable trackers in the LastPass Password Manager app on your mobile device. The privacy and security of our users is always a top priority at LastPass, which is why LastPass was designed with a patented zero-knowledge security model to protect sensitive customer data. No sensitive personally identifiable user data…
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How do I manage privacy settings?
You can manage your privacy settings in your LastPass vault for tracking history (website logins and form fill data) and choose whether to send anonymous data and error reports to help improve LastPass. For additional information about privacy and analytics, please see our LastPass blog. For more information about our…
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How do I recover LastPass Authenticator if I can't access my mobile device?
The LastPass system allows for multiple MFA integrations in case your primary should fail. If something happened where you can't access the device for backup authentication either, then you'll need to reach LastPass Customer Support directly in order for them to confirm your identity via email before temporarily disabling…
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What if I can't use my FIDO2 authenticator or the LastPass Authenticator app for passwordless login?
Your master password will always be available for you to use to log in to LastPass instead of using passwordless login. However, when you log in with your master password, you are still prompted to use your FIDO2 authenticator or the LastPass Authenticator app, at which point you can use the backup authentication method…
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How to I set up passwordless login?
This table outlines the different scenarios of setting up passwordless login for User and Admins:
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Who can use passwordless login?
Everyone! Passwordless login for vault is available for all account types. Personal accounts (LastPass Free, LastPass Premium, LastPass Families) Users with a personal account can immediately enable passwordless login for their vault on a desktop (using the LastPass Authenticator app, desktop biometrics, or a USB security…
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What is passwordless login?
Passwordless login allows you to log in to LastPass (or a feature of LastPass) using a multifactor solution (that is, LastPass Authenticator app, desktop biometrics, or a security key) instead of manually entering your master password every time. You can leverage passwordless login when logging in to your LastPass vault in…
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Does LastPass notify me when someone logs into my account from a new device?
I've been thinking more about account security lately after reading about credential stuffing attacks. I know LastPass sends a verification email when you log in from a new device — I get those occasionally — but I'm not sure if that's just a verification step or an actual security alert I should be paying attention to. A…
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Can I share a password with someone who doesn't have LastPass?
I manage our family's LastPass Families account and I'm trying to share our home WiFi password with my in-laws whe they visit. They don't have LastPass and honestly aren't going to set it up just for one password. I know I can share items with other LastPass users through Shared Folders, but is there any way to share a…
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What’s the best way to use the Security Dashboard & Dark Web Monitoring
I’m trying to get better at staying ahead of security risks and saw that LastPass includes a Security Dashboard, security score, and Dark Web Monitoring for Premium and Families users. [support.lastpass.com] For those who use these features regularly: How do you interpret your security score and decide what to fix first?…