Here is my situation. I was a member on a Family plan purchased by someone else in the family. That person has left LastPass so my account was converted to a Free account. I want to upgrade to a Family account and keep my current vault, settings and passwords etc. When I try to do the upgrade the LastPass system tells me…
I'm in the process of moving to a new laptop, and in both Chrome and Edge, I do not see the red icon that should be in the upper right corner of my window.
Hi I have noticed that the password generator history is not available in the app. Is this right or am I missing something? Regards
I'm not receiving verification messages (SMS) on my phone. I want to activate multi-factor authentication. I've already set up the authentication, and in step two, it asks me to add my phone number to receive the message. I never receive the message. The country code is +52. I've tried switching to my secondary phone…
Hi, Yesterday I had an error with LastPass. I use Chrome, so I fixed it in my extensions, but after entering my password, I get a message telling me to check my email. I checked, and nothing arrived. This happened several times until my account was 'Temporarily Locked'. I've asked for help through official channels, but…
Forgive my ignorance, but I cannot find the 'extensions' section where the ability to exit LastPass when I close my browser is supposed to exist. Can somebody help me? The documentation says is should be in the 'extensions' setting but I can't find it. Thank you.
I have set the Firefox addon to log out once all active browser sessions are closed. In other words, I would like to have to manually enter the master password at the start of each session. Lately, the extension simply ignores this setting (the "Log out when all browsers are closed" setting) and logs in every time I open…
I have 4 items that I have shared with a person that has had to reset their lastpass account (start from scratch). They no longer appear in that person's list of items that others shared with them so I have tried to revoke the share but I can't. In the Sharing Center it looks like they get deleted but when I come back to…
I travel interstate several times a year. Each time I log in to LastPass away from home I get the email "Someone just used your master password to try to log in to your account from a device or location we didn't recognize" – fair enough. But LastPass seems to record the new location as my "new home"; so when I return home…
I am using LastPass desktop app. I shared webmail email login with 3 people which worked. I then changed password. I reshared password and reshared it with one person and it was not working now for that person. I deleted all 3 people and then reshared it with one of them, but it is not working. I attached message that says…
It looks like you're new here. Sign in or register to get started.