I'm not receiving verification SMS messages on my phone. I want to activate multi-factor authentication. I've already set up the authentication, and in step two, it asks me to add my phone number to receive the message. I never receive the message. T

alfpe26

I'm not receiving verification messages (SMS) on my phone. I want to activate multi-factor authentication. I've already set up the authentication, and in step two, it asks me to add my phone number to receive the message. I never receive the message. The country code is +52. I've tried switching to my secondary phone number, but it won't let me do that either. I've tried everything, but I can't get anything to arrive. Somewhere in the settings, I can't remember which, it said that the messages were suspended.

Ash C

Hi,

In your situation, I'd suggest using the QR code to integrate LastPass Authenticator with your account. Step-by-step instructions for this can be found in this support guide, with 3 steps required to complete. These steps include:

1. Enable the Authenticator in LastPass
2. Enroll the LastPass Authenticator
3. Set a backup MFA option (not required)