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Our account recovery process works differently from most other services. These are the Account Recovery Options to recover your LastPass account: Mobile Account Recovery: Available if you enabled account recovery in the mobile app. Desktop Account Recovery: Available if you login in the LastPass browser extension and/or…
We've got a lot of new features in the new LastPass Community! You will now be able to customize your profile, set notification preferences for threads you've participated in, checkout live and recorded trainings, and follow influential participants. These tools will help personalize your experience and create greater…
Coming up on Reddit, May 26th, 2026… You've logged in to something today. Probably several times. It took less than a second and the moment it was over, you'd already forgotten it happened. That's either the greatest achievement in modern security engineering — or the thing that makes it fragile. Usually, it's both.…
Welcome to the new LastPass Community Forum! Here's the quick-start guide to familiarize yourself with some new LastPass Community features: If you're not already logged in, click Sign In at the upper-right corner of the Community home page. This will grant you access to customize your profile and create new content.…
Get passwords off paper and into your vault!Secure access starts with secure credentials. Use the Mobile Smart Scanner to capture typed or handwritten passwords with your phone and quickly import them into LastPass. Get started faster: Import passwords in minutes and avoid the slow, error‑prone setup of tools that make you…
The email I used for LastPass is no longer exists and thus I can't complete verification procedure and can't reach my LastPass account. I have all login credentials. Please, help me how I can restore my account?
I want to activate my LastPass Authenticator with my windows (Hello) key but i get this message, "For security reasons, the ability to send text messages has been suspended for this account. Please try again later". at SET UP BACKUP TEXT MESSAGES step. Any one can help me what should I do for this.
A password policy does more than set password requirements; it creates a framework for securely managing credentials across your organization. When no policy exists, convenience often wins over security. Employees may reuse passwords, share accounts, store credentials insecurely, or use unauthorized applications without…
Hello! The LastPass plugin is automatically renaming my Google documents, Google Sheets, and Doggle Docs. And there's no rollback to the old name in these Google apps!! My Chrome version is Version 147.0.7727.139 (Official Version) 64-bit Is this a bug or did I do something wrong? Billy Rio
I have the following situation. I have a last pass account that had a work email address that I no longer have access to. It was not associated in any way with work but I used that email address. I also had a phone provided by work which was the recovery option. Neither of these are available to me now. I have the login…
How do I change email address for lastpass account when old email address no longer working and not able to access for confirmation emails?
Hello, yesterday I received an SMS with a sign-in code from LastPass supposedly. It came from (406) 812-7927. It appeared legitimate however at the bottom I didn't see til just now was a strange orange colored scam warning. Do you know if the above number belongs to LastPass?
With LastPass Enterprise, we have a Shared Folder with subfolders under it. When I right-click the subfolder > rename > save, I get "Error: Invalid Response". Is this a known bug? I have the proper permissions.
When using the Chrome extension to copy a password, it doesn't seem to copy anything anymore. I'm clicking on the extension button, typing in a phrase to search for the proper account, then clicking the two squares button and clicking on Copy Password. When I then go to paste the password, I find that absolutely nothing…
Whether you're an admin rolling out new security tools or an employee navigating them for the first time, this session is for you. Our team will walk you through: 1. How passkeys work and why they matter: We'll break down passkeys in plain terms, walk through a few real-world scenarios, and show you what's happening behind…
