This is NOT an issue with forgetting my password. I am a premium last pass user and my account automatically renews every year. This year I had an interruption in service because the card I had on file was expired. This changed my account status back to a free user, thus signing me out of my other devices due to limits on…
Recently I noticed that the Note section of Secure Notes (the section I use the most) was condense to show more of thing less used features like "Advanced Options"? Is it just me or does anyone else find this very annoying? Also, how about adding a "Usability" tag?
When editing a password, there is a slide-in (Password Details) Main bug 🐛: The escape key does not close the slide-in (Even when manually focussing into a field in the slide-in) Expected behavior: When a slide-in is visible, hitting escape key will close the slide-in. This is causing accessibility issues, because there is…
I can't seem to find a section to increase my subscription tier? It wouldnt make sense for me to restart a whole new account as this one already has all my users and passwords loaded.
Hello.My account is locked in mobile‑only mode and my computer's LastPass is incompatible to make an upgrade I need a Device Type Reset so I can switch back to Computer and access the web vault to export my data.
Hi, I am having a trouble with the sharing center. I have reset my account, and when i try to access the sharing center, i get this error message : ERROR: We couldn't find the private key required for decrypting shared passwords. Could you help me to fix this problem? Thank you
Being that support is nowhere to be found, and the bot is useless, I am here to find out if anyone has the answer to this. A while back, on desktop, I was able to copy a password by right clicking on it, so I could then paste it where I need to. This function has now gone and its frustrating that I have to open two tabs,…
My password didn't work this morning. I have not changed it in a few months. Was wondering if somebody may have hacked LastPass and changed my password. I was in an AirBNB the past 5 nights….could somebody have been tracking me? What is horrific is that I cannot get any help from a customer support person to see if…
I store a lot of information in Secure Notes and also notes in the notes section of a password. since the UI change, it now displays only a few lines of the notes/secure note so that I have to scroll constantly to get to any information stored there. And it doesn't allow you to resize it either. Anyone have a solution for…
Hi LastPass Team, I accidentally used up all my device switches, and my account is now locked to mobile (0 switches left). At the moment, I’m unable to upgrade, but I urgently need access on desktop for work purposes. I only require a one-time switch to continue using LastPass on my computer. I understand the policy, but I…
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