Unable to login S26

Gregory Florick

Login and biometric fails 90% of the time spend hours and days unable to log in on Samsung S26. No problem with ipad or windows system.

Login fails with error:
Check your Master password and try again. If still cannot login. Contact people who manage LastPass at your organization.

I have not granted an organization to take over or merge my family LastPass account.

Hilda C

Hello @Gregory Florick

From the information available, it looks like you may have already regained access to your account using your mobile device. Could you please confirm if you’re able to log in now, or let us know if you’re still experiencing any difficulties?

About the error message, we appreciate the feedback, Families accounts are for personal use only and should not appear like they belong to an organization. Once again, thank you for reaching out and for being an essential part of our community.

Regards,