You can reach out to LastPass Support for assistance, or explore solutions using the self-guided resources below.
Contact LastPass Support
If you have viewed all relevant support content and still need additional assistance, log in to your LastPass account, then select from the available contact options to reach LastPass Support.
To contact LastPass Support, do the following:
- Go to the LastPass Support Center at https://support.lastpass.com (or navigate to any support article on the site).
- Select Log in from the top toolbar.
- Log in with your email address and master password for LastPass.
Troubleshooting: If you are unable to log in to LastPass, see Having trouble logging in? for troubleshooting and contact options.
- Select Contact us in the top toolbar.
Results: All contact options available for your account are shown; customer support offerings will vary depending on your plan.
What to do next: You can view and manage your support cases submitted to LastPass Support.
Tip: If you are unable to log in to the My Cases portal but have already submitted a support case, you can share updates via email by replying directly to the latest support case email sent from LastPass Support.
Explore self-guided support resources
We've designed our support experience to ensure you can get answers as quickly as possible using the self-guided resources below.
Search FAQs (recommended)
Get answers fast with our library of support articles, videos, and downloadable resources. Use the search bar above to enter your question or explore the browse tree by selecting a category on our LastPass Support Center homepage.
Popular topics:
Troubleshooting topics:
Ask the LastPass Community
Check out our LastPass Community to crowd-source your question and read relevant posts from our knowledgeable experts and other LastPass users. You can also join the LastPass Community to post your own questions and reply to others.
Ask the LastPass Support chatbot
You can get help instantly using our LastPass Support chatbot, which is available for everyone and is located in the bottom-right corner of all support pages of the LastPass Support Center. In our support chatbot, you can get help with login issues, account recovery, billing questions, follow up on an existing case you submitted, and much more.
Tip: LastPass recommends that you log in to your LastPass account so the chatbot can provide all of the available contact options for your account in case additional support is needed.
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