Why it is my LastPass not signing out.

WinginSue

My LastPass is not signing out when I close my browser. This just started in the last couple weeks. I have it set to sign out when browsers are closed but it's not happening. Any ideas? Here's a screenshot of my settings.

Verlaine Escalante (3P)

Hello @WinginSue, we truly apologize for the inconvenience caused.

Let’s try a clean reinstall. Please follow these steps carefully:


	1. Remove the LastPass extension


		○ Open your internet browser.

		○ Go to the extensions/add‑ons section.

		○ Find LastPass and remove it.


	2. Turn off other extensions


		○ If you see any other extensions installed, please turn them off (disable them).

		○ This helps avoid conflicts.


	3. Clean your browser


		○ Clear your browser data (cache and cookies).


		Now let's clean your internet browser cookies and cache, let's go to the top right corner, click on the 3 dots, then go to Clean Browsing Data, make sure the time frame is set on ALL TIME, and just mark your Cache and cookies, once done, 


		I will require to restart the browser, and that will close this chat.



		○ Once that’s done, close and reopen your browser.


	4. Reinstall LastPass


		○ Install the LastPass extension again.

		○ You can download it from this link:  Download LastPass | LastPass


	5. Try again
Reset the extension settings, set the log out when all browsers are close.
Ckise the browser and try again.