Add to chrome button is missing in Chrome web store lastpass extension for chrome

Question

Lastpass extension in chrome was not working. I got a message that it "Cannot save try again."

This happened every time, it was impossible to save. I have this problem on several computers, I have reinstalled the chrome extension and that has resolved this.

So I deleted lastpass extension from Chrome. To reinstall.

Went to the chrome web store

Typed Lastpass

Lastpass page appears, but no add to chrome button is there.

So I cannot reinstall the lastpass extension for chrome on this computer.

I looked in my extensions, lastpass is not installed. I knew that.

I cannot install it because the chrome web store page does not allow installation.

No add to chrome button.

Gilder Zapet (3P) · Answer

Hello @steve.waechter

Welcome to the LastPass Community! In this case if the issues persist and you cannot reinstall the extension in your Chrome browser I suggest to try and clear cookies and cache or try another Chrome profile to see if it's not a profile restriction.

If the issues continue and you cannot reinstall your LastPass extension please submit a support ticket: Contact Us.

steve.waechter · Answer

Alejandra Amado (3P) · Answer

Hello @rocketero,

Welcome to the LastPass Community!

I added extra device switches as a one-time courtesy so you can proceed to moving to the computer's view. If you wish to have a premium account, you can always proceed to upgrade by going here:

Pricing by Plan - LastPass

Kind Regards,

Alejandra

LastPass Support