Request for one additional device switch

0x36d

Hello LastPass Support Team,

I am using LastPass Free, and my account is currently set to Mobile as my active device type. I have already used all 3 device switches.

I did not realize there was a limit when I switched device types. Going forward, I only want to use LastPass on my computers through the browser extension, and I do not need to use LastPass on mobile devices.

Could you please grant me one additional device switch as a one-time courtesy, so I can switch my active device type from Mobile back to Computer permanently?

Thank you very much for your help.

Hilda C

Hello @0x36d

Welcome to the LastPass Community!

As a one time courtesy we can add one more device switch to your LastPass account. Remember that one of the benefits of upgrading to Premium, you can have access to your account in multiple devices at the same time.

A 30-day trial is available. You can start it here: 

https://lastpass.com/create-account.php?premium=1

For more information, see Why Go Premium?.