Premium not restored after updating payment method

mishmoshery

Hi there. My Premium subscription failed to auto-renew because the card on file had expired. I updated the billing information with a valid card more than 24 hours ago, but LastPass has not retried the payment and my account remains on Free. Please can you manually retry the renewal or remove any billing hold so I can renew?

Hilda C

Hello @mishmoshery

I hope you are doing great! My name is Hilda, I'll be helping you with your inquiry. Upon reviewing your request, I have noticed that you could successfully renewed on your end — that’s great news!

Let us know if you need further assistance.