How to Disable Emergency Access Autofill

guy500

I've taken on the account of a family member who has died. But now, all his logins supercede mine and I'm no longer able to use lastpass to loginto many of my own accounts as his automatically populate.

How can I disable his folder without deleting it?

(I'm on the free plan)

Verlaine E

Hello! @guy500

We truly apologize for the inconvenience, let's try the following steps to fix this.

In your vault using the browser extension go to the top left corner and click on Sharing center.

Find a Shared folder with the name or email address of your emergency access contact.

Highlight the folder and look for a bottom called Actions, you should be able to find the folder at the top of the page.

Once there click on Stop Downloading.

This should remove the shared folder from show up in your vault, but it won't affected the emergency access contact.

Please let me know if you need additional assistance.

Always here to help!

Verlaine | Customer Care