Enable to renew Families despite a lot of attempts

verdier.gregory

I have to renew my families subscription. I have changed my credit card in my account. but the system said that there was still a problem.

I have also tried to delete and resubscribe Families but it is not possible, the system refuses.

any help?

Regards

Heyner O

Hello @verdier.gregory

Welcome to the LastPass Community.
We apologize in advance for the issues you have been experiencing using your LastPass account. Due to the complexity of the issue you are facing, I have created a case and I will follow up with you via email.

Please let us know if there is something else we can do for you.

Greetings!
Heyner | Customer Care