Hello @elton.harding
Thank you for reaching out to LastPass support, my name is Hilda and I will be assisting you with the issue you're experiencing.I can see you have opened a case for this issue that you are experiencing, please continue working on your open case and make any updates so our team can help you further
Have a good day
Is the answer to this question that we should open a case if we are having the same problem?
thk u
