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Can't disable "Use improved save and fill"

Edward Arcuri

I am guessing that the new Use improved save and fill is what is wreaking havoc on 90% of the sites I try to login to - won't autofill - if I select a user, it doesn't fill it - sometimes it will fill in the name but not the password - etc. I would like to disable it but if I select Advanced Options -> Manage your Vault and try to deselect "Use improved save and fill" it doesn't do anything, it stays selected.

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Accepted answers

Edward Arcuri

I closed everything out and went back in and it was disabled. However, if I click it again - to enable it - it does nothing. So, apparently, the only way to find out if it is enabled is to exit out of Edge and then go back in and open my vault.

And, BTW, since it is disabled, I went and tested a bunch of sites and Lastpass fills everything in correctly. So, this new feature is borking everything up.

All comments

evan.walker

Hello@"earcuri"

I'm sorry the new save and fill isn't working for you. I've just tested toggling off the new experience and it seems to toggle off for me. Could you try again and click inside the toggle box to ensure it is registering your click?

Thanks!

ash.canon

Hi@"earcuri"

I'm sorry about the confusion there.

If you are seeing the option for the new Save and Fill functionality it should be able to toggle.

Can you say which web browser and operating system you're using with LastPass currently?

Edward Arcuri

Currently running Windows 11 withMicrosoft Edge,Version 104.0.1293.63 (Official build) (64-bit)

The problem is that it can't toggle. It stays enabled, even if I click on it. Nothing happens. Trying to see if this setting is what is causing all of the other problems I am seeing. Lastpass used to be great with no/minimal problems. Now it's messed up on about 90% of things I have to login to.

Edward Arcuri

I closed everything out and went back in and it was disabled. However, if I click it again - to enable it - it does nothing. So, apparently, the only way to find out if it is enabled is to exit out of Edge and then go back in and open my vault.

And, BTW, since it is disabled, I went and tested a bunch of sites and Lastpass fills everything in correctly. So, this new feature is borking everything up.

evan.walker

Hello@"earcuri"

Thanks for the follow-up and I'm glad this was able to be fixed for you. I'll also loop back with the product team with your experience so they can take a look at it as well.

Thanks!

Edward Arcuri

@EvanW- I wouldn't really call this "fixed" but I can get along this way.

razumney

Actually, I have a different but related problem: I can disable"Use improved save and fill" but then LastPass re-enables it, after one or a few uses. I cannot find a way to keep it disabled. Very clearly, it's a bug.