I am sharing a password and when they click it, it takes them to a sign-up page for that website when clicking launch, and doesn't log them in. What could be the problem?

robertb

I am sharing a password and when they click it, it takes them to a sign-up page for that website when clicking launch, and doesn't log them in. What could be the problem?

LastPass Support

Hello @robertb​

Welcome to the LastPass Community.

About your issue, the best practice isto double-check the URL in the item, make sure you have the login page URL, access manually to the site, go to the login page and copy the URL into the item, revoke the share item and shared it again after the changes made

HildaC