I am not able to talk to an agent since trying yesterday? I am logged in on my extension, and am also showing logged in on the support page. But when I speak to the bog it says I am not logged in, and so I can't speak to a support agent.

Peter Marchment

I have tried on firefox desktop, and also on iphone safari and get the same response. I assumed it was related to AWS outage yesterday, but still not working today and lastpass says service is running fine?

LastPass Support

Hello! @Peter Marchment​

Welcome to the LastPass Community.

We truly apologize for the problem trying to contact our support line, if you try to request a callback yester it can be possible that the problem is related, but since you mentioned that the issue continues today, I will recommend you try from an incognito window or clean your internet browser, in case is not working please let me know so we can find other option.

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care