Hi@shane.oglow
Welcome to the LastPass Community.
In this case, I kindly request that you follow the steps outlined in this helpful guide:https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass%2Fbasic_troubleshooting.html&_LANG=enus
These steps are designed to address and potentially resolve the issue you're currently experiencing.
HildaC
The problem I'm having is that the grey LP icon won't even load anymore... Most of your above solutions are requiring me to access it. I uninstalled the (chrome) browser extension and reinstalled it, but the problem persists.