Hello @peltmichelle
Welcome to the LastPass Community. We apologize in advance for the issues you have been experiencing using your LastPass account.You have a restrict mobile set up on your account. To resolve this issue please follow the steps outlined on the link below:
https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/mobile-devices-allowed.html&_LANG=enus
You can also manage access restriction for any mobile device by following the steps on the link below:
https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/manage_mobile_devices_using_lastpass_access_restriction.html&_LANG=enus
Please let us know if there is something else we can do for you.
Greetings!
Heyner | Customer Care
