I just changed my email, and I can't get back in!!

david.englund

I thought to update my email in my LastPass account today. It asked me for the new address and my Master Password. I entered both and it told me the change was successful. SUCCESSFUL.

Now, I cannot log back into LastPass with my new email address and Master Password!

I tried logging in with the old email and it tells me its incorrect. So, it really did change my email address. But, when I use the new email with the Master Password (which was accepted for the change!) it gives me an error...

• Check your inbox for an email from LastPass: da***********@domain.com

or

• Review your login info and try again

WELL IT DOESN'T SEND ME ANY STINKING EMAIL!

I have tried the Recover Account process, and it accepts my and then tells me "LastPass Account Recovery Failed."

I have uninstalled the Extension and reinstalled it.

I have cleared browser cookies and data.

NOTHING WORKS!

david.englund

I was able to use the "Revert to previous password."

It WOULD be helpful if you told people that ALSO means the previous EMAIL ADDRESS!!

Thanks for making my Friday so SPECIAL LastPass!