LastPass filling incorrect credentials for Gmail

mehdinoorik

Hi

I subscribed for last pass recently and we have 4-5 gmail accounts, transitioning from personal gmail to Gsuite, and I noticed last pass does not fill out log in details at all or when I click fill, it fills out passowrds incorrectly for 3 accounts so I have to copy and past those credentials. it works fine for other sites. any solution for this?

Thank you

rachael.orovets

Hi@"mehdinoorik",

Could you try deleting all entries for the site from your Vault, then re-adding using the Save All Entered Data method?

1. Make sure you are logged into your LastPass browser extension.
2. Go to the website whose login you need to force-save. On the login page, fill in your credentials (username, email address, password, etc) but do not press login.
3. Click theLastPass browser icon, then go toAdd item>Save All Entered Dataat the bottom of the menu.
   Tip:For Internet Explorer users, click the active LastPass icon, then go toTools>Save All Entered Data.
4. All captured fields are displayed. If desired, enter more information and specify your desired settings for the item. ClickSavewhen finished
5. Once saved, when you return to the login page LastPass should fill the data for you.You may also need to “force-fill” the login from the LastPass notification bar, or from the LastPass icon by selecting the site name at the bottom of the menu and then clicking “autofill” a few times before LastPass learns to autofill on the page.