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Is it possible to get a live person to talk to about troubleshooting creating a new master password that now needs to be 12 characters long? "save master password" button continues to remain greyed out.

Is it possible to get a live person to talk to about troubleshooting creating a new master password that now needs to be 12 characters long? "save master password" button continues to remain greyed out.

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Yes! Same problem here. I meet all the requirements except “maximum strength” Please fix this!

Same issue here. Invited someone to join our Lastpass Family, but whatever password is created, it is not accepted as the 'Maximum Strenght' checkmark remains unchecked. Seems like a stupid bug...

Same problem here.

I think I worked it out. Although it says you need 12 characters, you probably aren't meeting the "maximum" strength requirement with only 12. For me, adding a few more characters was enough to meet that requirement and for the save password button to become active.

It finally was fixed for me.

same issue. tried generated passwords from various sites and still no luck.

mute

Kind Regards,

Paul Bayes

Relieving Senior Psychologist, Education (Bass Hill PS)/School Counsellor | Registered Psychologist | PSY0001960835
paul.bayes@det.nsw.edu.au | education.nsw.gov.au
Bass Hill Public School (Monday/Tuesday)|T 9644 3431
Northmead Public School (Wednesday/Friday) |T 9630 3133
Parramatta Public School (Thursday) |T 9635 4397

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