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Check your inbox for an email from LastPass - NOT receiving any email

lavender_lilac87

I am trying to log in to Lastpass from a new device, and it says to "Check your inbox for an email from LastPass" but there is no email.

Edit: Just wanted to add that I have checked my username and password, they are correct.

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lavender_lilac87

I have just tried to log in again, this time I received the email. However, it is weird that it did not work the first time.

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Carolan Washington

Awesome! Great to hear!

It turns out the email was sent to my secondary email address. I was able to unlock and now I'm all set.

Carolan Washington

I'm having the same problem. Everything was working fine yesterday. No updates to my browser. I get the "Check your inbox for mail..." message but it never appears. Nothing in Spam. I use the webUI for my email service.