When I am creating a new login for a website, the LastPass "create password" dialogue often covers over the button on the web page I need to click in order to proceed. How can I get around this? I am using Firefox.

davidg

When I am creating a new login for a website, the LastPass "create password" dialogue often covers over the button on the web page I need to click in order to proceed. How can I get around this? I am using Firefox.

LastPass Support

Hello @davidg​,

Welcome to the community!

I apologize for the inconvenience this is causing you. I believe this issue will be better to make a case via the support so you can send us more information to escalate the issue. The only option or workaround I can suggest is to unisntall and reinstall the extension to see if that makes a difference.

Note: Before making any of these steps, please make sure you know your master password!

1. Clearthe LastPass cacheandrefresh sitesfrom the LastPass extension, log out

2. Proceed touninstall the LastPass extension, and clear cache and cookies (all time) on the browser

3. Close completely and reopen the browser,install the extension again, log back in, and verify if the issue persists

If the issue persists, let me know.

Thank you,

Alejandra

LastPass Technical Support