Cannot Upgrade to Lastpass Family

rlross20

I was on the free trial of Lastpass Family for 30 days and it expired. Now I try to pay for the annual subscription and get an error.

Any Ideas? I have tried 3 different cards and get the same error each time.

Henry Eduardo Ortiz (3P)

Hello @rlross20,

My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you had with your account. Our records show you were able to renew the subscription. Do you still need assistance?

Please let me know.

Thank you,
Henry Eduardo | Customer Care