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Cannot login to LastPass App for Mac/Safari

John Cook

The LastPass app designed for Mac/Safari usage will not allow me to login. I can login through the LastPass website just fine. I can login through LastPass extensions for Chrome, Opera and Edge, just fine -- which are all working on a Mac. But the version of LastPass app for Mac/Safari accepts my password, I click Log In, and it looks like it is about to login. After about 3 seconds it stops, then resumes the login box, does not display an error, and the password box is empty as if I had never entered a password at all.

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Accepted answers

ash.canon

@JSC84 @R44-R22 We have released another update that should resolve this issue. Please locate the menu bar up top and look for theCheck for updates option to click. This version should be 4.98.1.

All comments

John Cook

I deleted the old one and got a new version from LastPass website. So whatever version is available from the website. Still, the problem persists.

maurer.ron

It's working again now. Thanks for the fast resolve of the problem.

LastPass Support

Hi,

What version of the LP mac app do you have? (Lastpass Menu > About Lastpass)

maurer.ron

Same problem here. Happened after I updated from 4.97.0 to 4.98.0

I deleted 4.98.0, rebooted, re-installed but problem persists.

ash.canon

Hi all,

Thanks for alerting us to this problem.

While we investigate further, you may be able to log in throughhttp://lastpass.com/loginon Safari, and then attempt to activate the LastPass plugin again.

LastPass Support

I seem to experience the same problem as you.

Let me get back to you on that.

ash.canon

@JSC84 @R44-R22 We have released another update that should resolve this issue. Please locate the menu bar up top and look for theCheck for updates option to click. This version should be 4.98.1.