I am still getting "Check your master password and try again" when I try to edit my passwords or view info manually.

valeofenna

I can log into my account by regular means now, but when I go to view anything and need to re-enter my exact same password I am still getting the "Check your master password" error and am blocked from copying or viewing my login info. It is auto logging in some sites just fine, but I can't view anything in my account or add notes or anything. Please help.

LastPass Support

Hello @valeofenna​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your accounts. Please follow our basic troubleshooting steps to see if this allows you to access. If the issue persists, please disable the password reprompt and enable it again and see if the issue persists.

If you continue having this issue, further investigation will be required. If possible, please contact our support team.

Thank you,

Henry | Customer Care