how do I reduce the total amount of users I am paying for

Question

JOHN SOROKA · Answer

Today I finely got a response to this ticket.

But the link provided in the email, doesn't work.

I had also opened a support case on this as well, but now when I go to My Cases it doesn't show I have any cases open.

I am getting frustrated with not getting the support I need.

I can't believe you don't have a support phone number so I can talk to a person.

Going back and forth in emails for something that I should be able to do myself makes it worse.

Please have someone contact me.

Thanks

John

LastPass Support · Answer

Hello @it​

​

Thank you for checking the community.

​

We noticed you have a support ticket open; our team will be able to provide the information needed per the details mentioned.

Please, expect a response from the team.

Thank you,

Karol | Customer Care