Why am loosing switches?

Question

I am a free user and have only 1 switch left.  I should have all 3 as I have only installed it on my computers.  What gives?  Thanks, Yasmine

yasmine.advocacy · Answer

Hi, but I thought I had 3 switches?  So I should have 2 left?  Thanks for your time and information, Yasmine

LastPass Support · Answer

Hello @yasmine.advocacy​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issue you are having. I verified the records on your account and I do see that there was an access from a mobile phone more than a year ago.

Please let me know if further assistance is required.

Thank you,

Henry | Customer Care