Can't recover account with any method

xben.sidler

I can't log in using my master password, I get a message saying it's incorrect.

The password hint that gets emailed to me isn't helping.

When I click "request help logging in" in the "having trouble logging in" support article, it asks for email address, which I enter, but I never receive any email afterward.

I know I'm using the correct email because I do receive the password hint email.

When I use the recover account option, it sends a recovery code SMS to my cell phone, which I enter into the website, and it always says"link expired or invalid, please generate a new link and try again"

kristi.peters

I am so relieved to hear that this isn't just me. I have tried the recover link from email but the email never arrives. I tried using biometrics on my phone but the code from the LastPass Authenticator app doesn't ever work. I tried it at least 30 times. Then... using trouble shooting guidance on the support site, I uninstalled the LastPass Authenticator app and now I can't use that because I need my Master Password which I do not have and why I am trying to use the log in trouble link.

I entered a support ticket this morning but no response there. I am feeling desperate!