I can't download my lastpass_vault_export.csv, it's empty. Lastpass works fine but I also want a updated paper file. I've tried it a half dozen times with no data. Something is different.

mikehanlen

I can't download my lastpass_vault_export.csv, it's empty. Lastpass works fine but I also want a updated paper file. I've tried it a half dozen times with no data. Something is different.

LastPass Support

Hi @mikehanlen​

I'm sorry about the failed download there.

In some cases the web browser may pop open another window with the data available for download.

If the problem persists, I suggest updating your account password to re-encrypt the vault data, then export again. You may also test the export process in an alternate web browser.

If you get stuck, you may always request help through our customer support portal.