Urgent Billing Issue: I get an email every morning that I have not paid but I have. I even have the receipt.

Question

Urgent Billing Issue:  I get an email every morning that I have not paid but I have.  I even have the receipt.

jennifer · Answer

I have filed a case with Lastpass and have not heard back.

LastPass Support · Answer

Hi, @jennifer​

I apologize for any confusion.

According to our records, your business plan purchase went through 48 hours ago and should be active. I found your case and will reach out through there because we cannot discuss billing issues through the LastPass Community forum.