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Can't login though your status says no issues

awakenbusiness

I can't log in on any device. Just spins and spins, then times out. That means I also can't put in a support ticket. And even your Twitter inbox is unmanned for the next 2 days. Makes me very hesitant to continue using a service that gives me no access to my passwords over the weekends!

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awakenbusiness

Just heard back on Twitter that they fixed it and can confirm I can now login on at least one device.

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Sean Morris

Same here, but I was able to login to my offline version. If you have the paid version, go to your desktop and it should give you that option. If y ou have the free version, not sure if you get that option. I think there is something wrong with the service as I've tried on both my mobile devices and desktops.

Ladena Keuhn

I'm wondering the same thing. I've used them a long time with great results. But the past several weeks have been challenging. I thought it was something I was doing...

daniel

Same here. What's going on?

formermember

I cannot log in either, and their support system is terrible, you have to sign in to get support, but their servers are unreachable so how do we sign in?? ... Might be time to look for a different password service as this is not acceptable.

formermember

maybe you got in in offline mode. I just tried again. offline mode only.

formermember

Good! Thanks for sharing.

Ladena Keuhn

I finally found this,...

alexandrae.iacob

I'm having the same issues on MacOS (Firefox, Chrome, Safari and app), but the app works on iOs 16

Ladena Keuhn

I just got in! Don't know what I did differently...

Sasha Oros

I have the same issue... cannot login with any device and cannot reach support.

Ladena Keuhn

SAME! Ihave an important meeting tomorrow and I cannot access my necessary accounts!!!

gutzdraw

Same here, loading forever and there's no way to get in touch without having a login. And it still says the status is normal. Both the extension and the website have no way to log in

awakenbusiness

Just heard back on Twitter that they fixed it and can confirm I can now login on at least one device.

libove

(if that's even you, if you're listening; maybe@"GlennD") it's not enough to (belatedly) update the Status page that something is happening and you're working on it. Once it has been determined what happened, as a matter of maintaining our confidence in LastPass' service, you must post the details.

So, yesterday's outage for some hours where we couldn't log in online (app, browser extension, webpage) - what was the root cause? How has it been fixed so that it won't happen again?