Payment history/view receipt is empty - there is no payment- missing invoice for paid subscription for LASTPASS for Families plan

Sašo Stiković

Hi!

I am manager of LASTPASS Family plan, but I can not see any receipt in Payment history/View Receipt (my annual subscription was paid by credit card)?

Saso

Hilda

Hello @Sašo Stiković

Welcome to the LastPass Community, and thank you for reaching out!

After reviewing your account, I can see that you are a Family Manager. While Family Managers can manage member invitations, permissions, and other family-related settings, billing and payment history are only available to the Family Owner (the account that purchased and manages the subscription).

As a result, you will not be able to view the payment history from your account. We recommend contacting the Family Owner directly, as they can access the billing information and payment records.

Please let us know if you have any other questions.