Need Help with LastPass and Xero Website

Question

When using LastPast on the XERO and other websites, it often offers to fill in option boxes that are NOT Username and or Password boxes.

I know I can use the Advanced options to ADD CUSTOM FIELDS to be filled in but I would like to PREVENT some custom fields from being filled in.

All I can do at the moment is to EXCLUDE the site as a whole from LastPass autofill.

Is there any way to customise it further? to prevent LastPass from filling in fields that are NOT Username and or Password fields?

Thanks

Chas

ChaChaChas · Answer

I use LastPass (LP) with the Chrome browser extension so I can autofill username and password when I visit some sites regularly.

The behaviour of LP trying to fill in boxes which are NOT Username or Password has been happening all the time. Most often any box which requires a numerical input are offered to be filled in by LP.

Annoyingly, it also often changes boxes that I have already filled in, like Name and Phone Number.

I would have thought that with AI becoming more prevalent in use, it should be easy for LP to identify fields that are NOT Username and Password fields.

Hope this helps.

Chas

Hilda · Answer

Hello @ChaChaChas

Thank you for reaching out in our Community. We understand how important is for you to have LastPass auto filling the information properly in the correct fields. Before we dive in, I would like to ask you a few questions.

Have you experience this behavior since you added the site to your vault or recently started? Does it work in other browser? Have try any troubleshooting so far?

Thank you,