I had a case number, it has been resolved but keep getting emails asking me to close the case. I check the cases and it doesn't show up. The email is a do not reply to email. Help

suhajdadee

I had a case number, it has been resolved but keep getting emails asking me to close the case. I check the cases and it doesn't show up. The email is a do not reply to email. Help

Jeffrey Streutker

The emails should stop after a week or two. Some ticketing systems keep the ticket open for a set time (usually 7 days) after resolution, just in case you need to follow up.