LastPass will not Auto-Fill passwords

Question

Hi!

I  have used LastPass for years.

I bought a new W11 PC for my wife.

I just installed the extension in Brave, which I have done before, on here other PS and on mine.

LastPass will not Auto-Fill passwords. Even LAUNCH is not working.

So frustrating! All of the videos that I found said to "enable' it. But where?

Thank You in Advance for your help!

Regards,

Ben

Hilda C · Answer

Hello @RuthJ

I'm very sorry for any inconvenience this autofill issue may have caused you. I have completed some updates from my side, such as clearing the corrupted sessions and updating your account. I need you to follow these steps to complete the basic troubleshooting:

• Uninstalling the extension

• Clearing your browser's cookies and cache

• Reinstalling the extension from https://lastpass.com/misc_download2.php

• Open LastPass using the extension and try again

Please let us know if you might need any further assistance.