Email address problem

RetiredProf

I have had a LastPass premium account for years. I set it up using an email address that was recently disabled. I am trying to provide an updated email address, but since I cannot seem to remember my Master Password and all hints, OTPs and verification codes are sent to my old disabled email address, I have no way to login to my Last Pass account. All customer support options require me to login. What do I do now?

Christian S

Hello @RetiredProf

I’m really glad you contacted us, and it will be my pleasure to assist you and help find the best
solution today.

In this case, it will be required for you to contact us through an unable to login case, you can chat with us through our chatbot service and request to speak with an agent, you dont need to login to chat with us or you can create a new LastPass account for free to reach our support agents and request assistance with the account you are having problems with.