Just TERRIBLE how much time I waste dealing with you guys.
- First off, I never get an email saying you are going to close the ticket or it's been closed.
- That's not the biggest issue. IF I RESPOND TO A TICKET, IT SHOULD REOPEN. THAT IS INTERNET 101 for ANY company that likes to make things easy for their customers, but guess what, LP NEVER MAKES ANYTHING EASY, everything is always a STRUGGLE and the app never works anymore. This has been going on for years since it was sold out twice.
So I'm forced to open a NEW ticket, then I have to waste time saying, SEE THE OTHER TICKET. Just INSANE the amateurish way you handle your support. - How come in my PROFILE on this new community software I can't upload my own pic or logo? Why do you FORCE US to use some childish gross looking avatar???
- And, you didn't even have the respect to move over ALL of our previous questions, replies, threads, etc. to the new platform. I guess you were hiding them weren't you.
- And I see now you review all of the questions so what, you can block the ones you don't like?
JUST RIDICULOUS.
