Under the security options, I keep setting my Log out after this many minutes of inactivity to 360, and then I click Save. Last Pass only retains it for a while and then I have to go back in and set it up agaain. What am I doing wrong?

Question

Under the security options, I keep setting my Log out after this many minutes of inactivity to 360, and then I click Save.  Last Pass only retains it for a while and then I have to go back in and set it up agaain.  What am I doing wrong?

LastPass Support · Answer

Hello @robsquire10​

Upon checking the account details, we noticed there are several sessions that remain open from your logins.  Please, proceed with the following steps from the extension and then make the modification to the extension preference to the desired time:

* Kill all active sessions –instructions here.
* Clear the local cache for LastPass –instructions here.
* Refresh sites –instructions here.

If the issue persists, update theLastPass browser extension(view downloads here), then log in to LastPass and try to perform the action again.

If further assistance is needed, please, submit a support ticket for out tech support to review the data.

Thank you,

Karol | Customer Care

bzabriskie · Answer

Boost.  Same problem, have opened case before.  LastPass clearly does not support this option.