"Login Failed Incorrect password and no network connectivity detected, enable wireless or Wi-Fi connection."

shapirojm

I am using a Samsung Galaxy S7FE Tablet. Previously, LastPass worked fine, but I can no longer log in. I am getting the error message in the question line. The tablet is connected to a WiFi network and I am able to use the Internet, get email, etc. For some reason, LastPass app isn't seeing the connection and denies log in. I am using the latest version.

Any help would be appreciated.

Heyner Obregon (3P)

Hello @shapirojm

Welcome to the LastPass Community.

We apologize in advance for the issues you have been experiencing using your LastPass account.
To resolve this issue please do the following:

On your mobile device, please log out of the LastPass app, remove the LastPass app,  power off mobile device for about 3 minutes, power device back on, add the LastPass app again, log back in and test it out.

Please let us know if there is something else we can do for you.

Greetings!
Heyner | Customer Care