Auto-logoff not working on MacOS

Question

I have set LastPass to automatically log off after 10 minutes. This has stopped working, having worked perfectly in the past. I am running MacOS Tahoe 26.3.1 and LastPass extension 4.152.4.

Ash C · Answer

Hi, @ianlitton

We're still investigating reports of this nature currently.

What web browser are you

Heyner Obregon (3P) · Answer

Hello @ianlitton

Welcome to the LastPass Community.

We apologize in advance for the issues you have been experiencing using your LastPass account.

To resolve this issue please do the following:

log out of the LastPass extension 

remove the LastPass extension 

clear cache and cookies from browser 

add the LastPass extension (download it at lastpass.com/download)

log in and set it up again please

Please let us know if there is something else we can do for you.

Greetings!

Heyner | Customer Care