Lastpass wont launch sites I have stored. What to do?

denniscward

Lastpass wont launch sites I have stored. What to do?

skwilder

Sorry you are experiencing this issue.

If you are encountering issues with launching sites while you're logged in to yourLastPassvault (through theLastPasswebsite or one of theLastPassdesktop apps), check the settings below, then try to launch the site again.

• Make sure you have installed, enabled, and are actively logged in to theLastPass browser extension. This extension is required to be actively in use to launch sites.
• Clear the local cache of your LastPass vault.
• Clear your browser's cache and cookies (instructions vary per browser).

Important:After clearing your cache, be sure to log out and log back in to the LastPass website and/orLastPass browser extensionto recreate the recovery one-time password, which is used in the account recovery process for restoring access to your vault if you forget yourmaster password.