I have lastpass installed on my ipad, mac book pro, and my samsung phone - i when I try to log into my surfshark vpn on my mac book i get a prompt for 2fa - how do i go about doing that because I cannot find any 2fa links or shortcuts

mrgreene1969

on any of those devices. What do I need to do or how do I make it work?

LastPass Support

I am relatively new to Lastpass, but will try and provide some guidance.

It sounds like you have two-factor authentication (2FA) enabled for your Surfshark VPN account, and it's likely set up to use an authenticator app. Since you're being prompted for a 2FA code when logging in on your MacBook Pro, you'll need to retrieve that code from the authenticator app you used when you initially set up 2FA for Surfshark.

Based on your description, you probably used either the LastPass Authenticator app (since you have LastPass installed) or another authenticator app like Google Authenticator, Microsoft Authenticator, or Authy.

Here's how you can likely get the 2FA code:

1. Open the Authenticator App:

• On your iPad or Samsung phone, locate and open the authenticator app you believe you used to set up 2FA for Surfshark. This could be the LastPass Authenticator app or another one you might have installed.

1. Find the Surfshark Account:

• Within the authenticator app, you should see a list of accounts you've added for 2FA. Look for an entry that says "Surfshark" or something similar (it might also be your Surfshark account email address).

1. Locate the Current Code:

• Under the Surfshark entry, the app will display a 6-digit (sometimes 7 or 8-digit) code that changes every 30 seconds or so.

1. Enter the Code on your MacBook Pro:

• Go back to the Surfshark login prompt on your MacBook Pro that's asking for the 2FA code.
• Carefully type in the current code you see in your authenticator app on your iPad or Samsung phone.

1. Log In:

• Click the "Verify" or "Log In" button. If the code is correct and hasn't expired, you should be able to log in to your Surfshark VPN on your MacBook Pro.

Does this help.