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What if I can't access my LastPass account email to verify my identity?

Ash C

If you cannot reset the email account password, you will need to contact LastPass Support to confirm your identity. Support will need to confirm your identity before we are able to confirm the IP/device trying to log in. This will require you to start a new trial (through lastpass.com) under the new email address so we can communicate securely.

Please use the 'Request help' button within the Email Verification support article, and use the new LastPass account email address to create an email case.

Once the original login has been permitted by the system, you may then delete the new account and change the login email of the original account via email verification (sent to the updated address).