Not able to upgrade to premium from free account, due to my 'type' of account.

Question

harlitat · Answer

I am having the same issue. This makes me want to ask for my money back since they won't acknowledge that my account is premium now.

LastPass Support · Answer

Hello @bali50​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Please contact our billing team following the instructions on this article for assistance.

@harlitat​,

I see you have already submitted a case and has been assigned to a billing representative. Please wait for their response to continue.

Thank you,

Henry | Customer Care