I am using the Firefox extension. I type the website I want to log in to in the search bar, and in the past if I clicked on the name it would launch the website. It is no longer doing that.
Any ideas to solve this ? I have the same issue today
I'm having the same problem. The problem does not occur on Chrome but I prefer to use Firefox, so I'd like to know if there is a fix.
Same problem.
Hello @scoobie69d,
Welcome to the LastPass Community!
I apologize for the huge inconvenience this is causing you. I have seen that this issue is mostly related to a high volume of cache, cookies, or a sync issue on LastPass. I recommend the following steps:
Note: Before taking any of these steps, please make sure you know your master password!
1. Clearthe LastPass cacheandrefresh sitesfrom the LastPass extension, log out
2. Proceed touninstall the LastPass extension, and clear cache and cookies only (all time) on the browser.
3. Close completely and reopen the browser,install the extension again, log back in, and verify if the issue persists
If the issue persists, let me know.
Thank you,
Alejandra
LastPass Technical Support
