Can you please stop advertising for paid LastPass, which I'm already on? It's an irritating popup every time I enter my vault. Can you please stop advertising to paid customers for a service we already have?

trafferazabu

Can you please stop advertising for paid LastPass, which I'm already on? It's an irritating popup every time I enter my vault. Can you please stop advertising to paid customers for a service we already have?

LastPass Support

Hello @trafferazabu​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with the banner offering you Premium. I can see that your account is Premium but you had an expired Family trial before. I removed the records of the trial, please log out and log in and verify if the banner no longer shows up.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care